Skybridge Promotion Fulfillment Manages and Supports over 200 Wine and Spirit Rebate Programs

The Client 

• One of the worlds largest family-owned wineries

The Challenge

• Transition existing business from incumbent vendor and begin executing newly-created rebates
• Manage and support over 200 annual wine and spirit rebate programs

The Solution

• Develop a client services team to direct the client’s promotional rebate process
• Watch for fraudulent submissions and customer duplicate submissions to comply with state restrictions
• Use unique business identifiers in Skybridge’s reporting systems for personalized reporting
• Create a shared PO Box across promotions for cost savings

The Results

• High client satisfaction with the transition process and ongoing client services support
• Data entry order and shipping accuracy over 99%
• Successfully execute over 200 active annual promotions
• Over 97% of orders are shipped within 7 to 10 business days

Case Studies

• Fulfillment Services for Premium Program
• Cause Marketing Program
• High Volume, High Value Rebate Programs
• Online Sampling Program
• Wine and Spirit Rebate Programs
• Beverage Online Store
• Retail Loyalty Gift Card
• Personal Care Product Co-Promo
• Employee Special Delivery
• Product Recall Rebate
• Case Study Library