High Volume, High Value Rebate Programs
Global Manufacturer of Home Appliances Chooses Skybridge® Promotion Fulfillment to Manage High Volume, High Value Rebate Programs
The Client
- Global manufacturer of home appliances
The Challenge
- Manage high-volume, high-value rebate programs simultaneously from front-to-back-end
- Simplify the process and bring efficiencies to execution (including IT support and reporting)
- Reduce costs of programming
The Solution
- Skybridge® Promotion Fulfillment seamlessly executes, on average, 200 individual brand rebate programs for this client at any given time – many gift card programs are co-branded with retail partners (from Fortune 500 chain outlets to independent Mom and Pop shops)
- Model validation ensures that high-value rebate requests match the offer, model, and promotion terms and conditions
- Utilizes Skybridge® Customer Service to handle consumer inquiries
The Results
- Skybridge® provides comprehensive fulfillment services from complex data entry and validation to printing and delivery of rebates, consumer care call center and reporting
- Skybridge® maximizes efficiencies that simplify the process, reporting and reduces costs through innovative technology
