Distinctive Online Store Hosted for Premium Drink Company

The Client 

• World leading premium drinks business has an outstanding collection of beverage al­cohol brands across the spirits, wine and beer cat­egories, including some of the most popu­lar drinks available

The Challenge

• Build and host distinctive online store for order processing of premium transactions
• Manage order fulfillment process including printing of customized labels
• Ensure positive consumer experience

The Solution

• A dedicated customer service call center with knowledge­able staff specifically trained on the company’s products and offers
• A full suite of fulfillment services including order processing and database management with built-in valida­tion
• Printing and personalization of pre­miums and labels
• Inventory management, warehousing, mailing/ distribution
• Reporting and overall program management

The Results

• Skybridge^® Promotion Fulfillment built and hosts online store designed to provide an easy and fun experience
• Provide front- to back-end fulfillment services seamlessly
• Dedicated call center to provide customer service

Case Studies

• Fulfillment Services for Premium Program
• Cause Marketing Program
• High Volume, High Value Rebate Programs
• Online Sampling Program
• Wine and Spirit Rebate Programs
• Beverage Online Store
• Retail Loyalty Gift Card
• Personal Care Product Co-Promo
• Employee Special Delivery
• Product Recall Rebate
• Case Study Library