Online Benefits Charity

Skybridge Direct Response Fulfillment Joins with Client to Develop Online Store Benefiting Non-Profit Organization

 

The Client 
  • World leading premium drinks business, with an outstanding collection of beverage al­cohol brands across the spirits, wine and beer cat­egories, partnered with a non-profit program to promote the economic independence of disadvantaged women
The Challenge
  • Team up with the client to support an online store promotion with net profits dedicated to the non-profit organization  
  • Build and host a distinctive online store accessed through the client's consumer website
  • Manage order fulfillment process
  • Ensure positive consumer experience
The Solution
  • Build and support a specific website dedicated to the fundraiser as part of the client's existing consumer website
  • Provide a full suite of fulfillment services including order processing, data management, fulfillment, inventory management, and reporting
  • Provide dedicated consumer care call center services with staff specifically trained on this program 
The Results
  • Skybridge Direct Response Fulfillment donated time and services to build and host the online store
  • Services included seamless front- to back-end fulfillment services supported by a knowledgeable call center staff
  • Net profits from online store promotion donated to the non-profit organization