Customer Service Case Study Library
Inbound Customer Service Support
Skybridge Customer Service provides inbound customer service support for a premier manufacturer and retailer of motor vehicle tires. Full Case Study
Direct Marketing
Skybridge Customer Service manages 2.0 million inbound contacts for a major multi-channel direct marketing company. Full Case Study
Multi-Client Programs
Scalable customer service support services provided to meet the needs of an international marketing service agency’s multiple clients. Full Case Study
Lawn Care Consumer Products Customer Service
20 years of customer service support provided for this leading turf maintenance equipment manufacturer. Full Case Study
Regional Newspaper Delivery Customer Service
Customer Service team represents a major regional newspaper, managing both day to day and crisis delivery issues. Full Case Study
Major City Transportation Authority
Efficient, knowledgeable onsite management of existing customer service facility. Full Case Study